Privacy Policy
Effective Date: 10.05.2025
Last Updated: 10.05.2025
1. Introduction
This Privacy Policy describes how we collect, use, and protect personal information when users interact with our CRM software and services, including our integration with the WhatsApp Business API provided by Meta Platforms, Inc.
By using our website or services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
-
Contact Information: Name, phone number, email address
-
Business Information: Company name, customer lists, messages exchanged
-
Usage Data: Logs of system usage, time of access, and interactions with our software
-
WhatsApp Communication Data: Message templates, delivery status, and replies (through Meta’s WhatsApp API)
3. How We Use Information
We use collected data to:
-
Provide and maintain our CRM and messaging services
-
Facilitate communication between businesses and customers via WhatsApp
-
Improve software functionality and user experience
-
Comply with legal and regulatory requirements
4. WhatsApp Business API Integration
Our CRM integrates with the WhatsApp Business API. We do not access or share message content beyond what is required to:
-
Send template messages
-
Manage message status
-
Display responses within the CRM interface
All WhatsApp communications are subject to Meta’s Data Policy.
5. Data Sharing and Security
We do not sell personal data. We may share data with:
-
Service providers who assist with hosting and infrastructure
-
Meta (WhatsApp) for delivering messages
We implement appropriate security measures to protect data from unauthorized access.
6. User Rights
Users have the right to:
-
Request access to their data
-
Request correction or deletion
-
Withdraw consent for messaging
To exercise any of these rights, please contact us at: v7000vinsup@gmail.com
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 v7000vinsup@gmail.com
🌐 https://vinsupinfotech.com/